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How it works

No mystery. Here's exactly what happens.

I'm a surgeon. Before any procedure, I walk my patients through every step, because nobody should hand over their health to a process they can't see. Same rule here. From the first question you answer to the package at your door, this page shows you the whole thing.

Prescription products require an online consultation with a licensed healthcare provider who will determine if a prescription is appropriate. ... A consultation does not guarantee a prescription. Compounded medications are not FDA-approved. They are prepared by licensed pharmacies. Individual results vary.

Step 1

Tell us about yourself
  • Answer a short set of health questions online

  • It takes a few minutes, and it stays private

  • No waiting room, no clipboard, no phone tag

Someone answering the TrinityRx health questions on their phone at home.

Step 2

A licensed provider reviews it
  • A real licensed provider reads your answers and your history

  • Not an algorithm, and not a rubber stamp

  • If a treatment is not right for you, they say so and nothing ships

A licensed provider reviewing a patient's intake answers before deciding on treatment.

Step 3

Treatment arrives at your door
  • If prescribed, your treatment ships straight to you

  • Discreet packaging, no pharmacy line, no small talk

  • Dispensed by a licensed pharmacy

A discreet TrinityRx package arriving at the door and being opened at home.

Step 4

We stay in touch
  • Message your care team whenever a question comes up

  • Follow-up check-ins keep your treatment on track

  • Everything stays in one place, handled online

A patient messaging their TrinityRx care team during a follow-up check-in.

What you get

No tiers. No fine print.
  • An online consultation reviewed by a licensed healthcare provider

  • Ongoing messaging with your care team when questions come up

  • Your treatment shipped to your door, discreetly

  • Follow-up check-ins to make sure it is working the way it should

An opened TrinityRx shipment on a kitchen counter with the treatment and care card inside.
A surgeon in scrubs between cases, reviewing patient notes at the hospital.
Built by a surgeon, not a marketing team

TrinityRx is the wellness practice attached to a working surgical practice. The same standard applies, and so does the same accountability.

That is why the lineup is small, why a provider reads every request, and why sometimes the honest answer is no.

Questions people actually ask

Do I need to see a doctor in person?

No. The consultation happens online, and a licensed provider reviews everything. If they ever think you need in-person care instead, they will say so.

Will I definitely get a prescription?

No, and be suspicious of anyone who promises you will. A provider prescribes only if a treatment is appropriate for you. Sometimes the honest answer is no.

Is my information private?

Yes. Your health information is handled under our privacy practices and HIPAA notice.

Read the Privacy Policy, the HIPAA Notice, and the Consumer Health Data Privacy Policy.

What if I have questions after I start?

Message your care team. That is part of the treatment, not an add-on.

Compounded medications are not FDA-approved. They are prepared by licensed pharmacies. ... Prescription products require an online consultation with a licensed healthcare provider who will determine if a prescription is appropriate. A consultation does not guarantee a prescription. Individual results vary.

TrinityRx is a technology platform. It does not provide medical advice, diagnoses, or prescriptions, and it does not employ prescribers or direct clinical decisions.

Prescriptions are issued at the sole discretion of the treating provider. If a provider determines a treatment is not appropriate for you, nothing is prescribed and nothing ships.

A father and daughter laughing together outdoors at the end of the day.

Now you know how it works. Let's get going.